Terms of Service

Effective Date: March 25, 2026

Last Updated: May 13, 2026

These Terms of Service ("Terms") govern your use of the Quillow mobile application ("the App") operated by Highstorm Labs LLC ("we," "us," or "our"), a limited liability company organized under the laws of the State of Oregon.

By creating an account or using the App, you agree to these Terms. If you do not agree, do not use the App.

1. About the App

Quillow is a mobile application that allows parents and guardians to generate personalized AI-powered bedtime stories for their children. The App is intended for use by adults (parents and guardians) and is not designed for or directed at children.

2. Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) to create an account and use the App. By using the App, you represent that you meet this age requirement and that you are a parent or legal guardian of any children whose information you enter into the App.

3. Account

3.1 Account Creation

You create an account by signing in with Apple. You are responsible for maintaining the security of your Apple ID and, by extension, your Quillow account.

3.2 Account Accuracy

You agree that the information you provide about yourself and your family is accurate to the best of your knowledge. You may update or correct this information at any time within the App.

3.3 Account Termination

You may delete your account at any time from within the App (Profile > Delete Account). Account deletion permanently removes all of your data from our servers and cannot be undone.

We may suspend or terminate your account if you violate these Terms, with or without notice, depending on the severity of the violation.

4. Subscriptions and Payments

4.1 Free Trial and Subscription Plans

Generating new stories with Quillow requires an active subscription. New users may start a 7-day free trial through the App Store; the trial converts to a paid subscription at the end of the trial period unless canceled at least 24 hours before it ends.

Subscriptions are offered at $3.99 per month or $39.99 per year (USD; local pricing may vary by App Store region). Payment is charged to your Apple ID account at confirmation of purchase or at the end of the free trial. Subscriptions auto-renew unless canceled at least 24 hours before the end of the current period (see Section 4.2). Previously generated stories remain readable in the app without an active subscription.

4.2 Auto-Renewal

Subscriptions automatically renew at the end of each billing period (monthly or annually) unless you cancel at least 24 hours before the end of the current period. Your Apple ID account will be charged for renewal within 24 hours prior to the end of the current period.

4.3 Managing Your Subscription

You can manage or cancel your subscription at any time through your Apple ID account settings (Settings > Apple ID > Subscriptions). We cannot process cancellations on your behalf; all subscription management is handled by Apple.

4.4 Refunds

All purchases are made through the Apple App Store and are subject to Apple's refund policies. To request a refund, contact Apple Support or visit reportaproblem.apple.com.

4.5 Price Changes

We may change subscription prices from time to time. Apple will notify you of any price changes in accordance with App Store policies. Price increases will not apply to your current billing period.

4.6 Free Features

Certain features of the App (such as reading previously generated stories) may remain available without an active subscription. We reserve the right to change which features require a subscription.

5. AI-Generated Content

5.1 Nature of AI Content

Stories, story titles, synopses, storybook suggestions, and cover art generated by the App are produced by artificial intelligence (currently OpenAI's language and image models). This content is generated algorithmically based on the information you provide.

5.2 No Guarantee of Quality, Accuracy, or Appropriateness

AI-generated content may contain errors, inconsistencies, or material that you find inappropriate for your children. We do not guarantee that any AI-generated story will be accurate, factually correct, age-appropriate, or suitable for any particular child.

You are responsible for reviewing stories before reading them to your children. We strongly encourage you to read each story yourself before sharing it.

5.3 Content Variability

Each story is generated fresh and will vary based on inputs, AI model behavior, and randomness inherent in AI systems. We cannot guarantee consistency of quality, tone, or content across stories, even within the same storybook.

5.4 No Medical, Psychological, or Educational Advice

Stories that touch on growth areas (such as sharing, patience, or confidence) are intended to be supportive and encouraging. They are not therapeutic, educational, or psychological interventions. The App does not provide medical, psychological, or educational advice. Consult qualified professionals for your child's developmental needs.

5.5 Ownership of Generated Content

Stories and cover art generated through the App are generated for your personal, non-commercial use. You may read, save, and share stories with your family. You may not commercially distribute, sell, or publish AI-generated stories or art from the App without our written permission.

6. Your Content and Data

6.1 Information You Provide

You retain ownership of the factual information you enter into the App (names, ages, interests, etc.). By using the App, you grant us a limited license to use this information solely for the purpose of generating stories, synchronizing data across your devices, and operating the App.

6.2 Data Handling

Your data is handled as described in our Privacy Policy. By using the App, you agree to the collection, use, and processing described therein.

6.3 Data Loss

While we take reasonable measures to protect your data, we do not guarantee that data will never be lost. Stories, storybooks, and other content may be lost due to technical failures, service disruptions, or account deletion. We are not liable for any data loss.

7. Acceptable Use

You agree not to:

We reserve the right to suspend or terminate accounts that violate these terms.

8. Intellectual Property

8.1 The App

The App, including its design, code, user interface, and branding, is owned by Highstorm Labs LLC and is protected by copyright, trademark, and other intellectual property laws. These Terms do not grant you any rights to our intellectual property except the limited right to use the App in accordance with these Terms.

8.2 Feedback

If you provide us with suggestions, feedback, or ideas about the App, you grant us a non-exclusive, royalty-free, perpetual license to use that feedback for any purpose without obligation to you.

9. Third-Party Services

The App relies on third-party services including Apple (authentication and payments), Supabase (server infrastructure), OpenAI (AI generation), and RevenueCat (subscription management). These services have their own terms and privacy policies. We are not responsible for the availability, performance, or policies of third-party services.

If a third-party service experiences an outage or discontinuation, some or all features of the App may be temporarily or permanently unavailable. We will make reasonable efforts to restore service but do not guarantee uninterrupted availability.

10. Service Availability

10.1 No Uptime Guarantee

We strive to keep the App available, but we do not guarantee uninterrupted service. The App may be temporarily unavailable due to maintenance, updates, server issues, or circumstances beyond our control.

10.2 Offline Functionality

The App stores data locally on your device. You can read previously generated stories offline. Story generation and data synchronization require an internet connection.

10.3 Modifications to the Service

We may modify, update, or discontinue features of the App at any time. We will make reasonable efforts to notify you of material changes that affect your use.

11. Disclaimers

11.1 "As Is" Basis

THE APP IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

11.2 AI Content Disclaimer

WE DO NOT WARRANT THAT AI-GENERATED CONTENT WILL BE ACCURATE, APPROPRIATE, FREE FROM ERRORS, OR SUITABLE FOR ANY PARTICULAR PURPOSE. AI-GENERATED STORIES MAY CONTAIN UNEXPECTED, INACCURATE, OR INAPPROPRIATE CONTENT. YOU USE AI-GENERATED CONTENT AT YOUR OWN RISK AND ARE SOLELY RESPONSIBLE FOR REVIEWING CONTENT BEFORE SHARING IT WITH CHILDREN.

11.3 No Professional Advice

THE APP DOES NOT PROVIDE MEDICAL, PSYCHOLOGICAL, EDUCATIONAL, OR PROFESSIONAL ADVICE OF ANY KIND. STORIES ADDRESSING GROWTH AREAS OR DEVELOPMENTAL TOPICS ARE FOR ENTERTAINMENT PURPOSES ONLY.

12. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW:

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IN SUCH JURISDICTIONS, OUR LIABILITY SHALL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.

13. Indemnification

You agree to indemnify, defend, and hold harmless Highstorm Labs LLC and its officers, directors, members, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from:

14. Dispute Resolution

14.1 Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Oregon, without regard to its conflict of law principles.

14.2 Informal Resolution

Before filing a formal dispute, you agree to contact us at support@highstormlabs.com and attempt to resolve the dispute informally for at least 30 days.

14.3 Jurisdiction

If informal resolution is unsuccessful, any legal action or proceeding arising from these Terms shall be brought exclusively in the state or federal courts located in Multnomah County, Oregon. You consent to the personal jurisdiction of these courts.

14.4 Class Action Waiver

TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, severed from these Terms. The remaining provisions shall continue in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Highstorm Labs LLC regarding the App and supersede all prior agreements, representations, and understandings.

17. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms within the App and updating the "Last Updated" date. Your continued use of the App after changes are posted constitutes your acceptance of the updated Terms.

If you do not agree with the updated Terms, you must stop using the App and delete your account.

18. Apple App Store Additional Terms

The following additional terms apply to your use of the App when downloaded from the Apple App Store. These provisions are included to satisfy Apple Inc.'s minimum requirements for end user license agreements.

18.1 Acknowledgment

These Terms are concluded between you and Highstorm Labs LLC only, and not with Apple Inc. ("Apple"). Highstorm Labs LLC, not Apple, is solely responsible for the App and its content.

18.2 Scope of License

The license granted to you for the App is limited to a non-transferable license to use the App on any Apple-branded products that you own or control, and as permitted by the Usage Rules set forth in the Apple Media Services Terms and Conditions, except that the App may be accessed and used by other accounts associated with you via Family Sharing or volume purchasing.

18.3 Maintenance and Support

Highstorm Labs LLC is solely responsible for providing any maintenance and support services with respect to the App, as specified in these Terms or as required under applicable law. You acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the App.

18.4 Warranty

Highstorm Labs LLC is solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the App (if any) to you. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the App. Any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to any warranty will be the sole responsibility of Highstorm Labs LLC.

18.5 Product Claims

You and Highstorm Labs LLC acknowledge that Highstorm Labs LLC, not Apple, is responsible for addressing any claims by you or any third party relating to the App or your possession and/or use of the App, including but not limited to: (i) product liability claims; (ii) any claim that the App fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection, privacy, or similar legislation, including in connection with the App's use of any applicable third-party AI or content generation services.

18.6 Intellectual Property Rights

You and Highstorm Labs LLC acknowledge that, in the event of any third-party claim that the App or your possession and use of the App infringes that third party's intellectual property rights, Highstorm Labs LLC, not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of any such intellectual property infringement claim.

18.7 Legal Compliance

You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.

18.8 Developer Contact Information

For questions, complaints, or claims with respect to the App, please contact Highstorm Labs LLC at support@highstormlabs.com or by mail at Highstorm Labs LLC, Portland, Oregon.

18.9 Third Party Terms of Agreement

You agree to comply with applicable third-party terms of agreement when using the App, including the terms of any third-party services the App relies on (as described in Section 9).

18.10 Third Party Beneficiary

You and Highstorm Labs LLC acknowledge and agree that Apple and Apple's subsidiaries are third-party beneficiaries of these Terms, and that, upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary thereof.

19. Contact Us

If you have questions about these Terms, contact us:

Highstorm Labs LLC
Portland, Oregon
Email: support@highstormlabs.com